# Cyber Alamo > The unified defensive operations platform for MSPs, MSSPs, and IT teams. Cyber Alamo is an all-in-one cybersecurity and IT operations platform that replaces 8+ separate tools with one unified multi-tenant console. Built for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), help desks, and internal IT teams. ## Core Capabilities - RMM (Remote Monitoring & Management) - EDR (Endpoint Detection & Response) - SIEM (Security Information & Event Management) - AI-Powered IT Help Desk & Ticketing - Automated Patch Management - Vulnerability & Compliance Management - IT Documentation & Knowledge Base (IT Glue-class) - Backup & Disaster Recovery - Remote Support & Privileged Access Management - Network Defense & DNS Filtering - Email Security & Anti-Phishing - Security Awareness Training & Phishing Simulation - Cloud Security Posture Management (M365/AWS/Azure/GCP) - Identity & Access Management (SSO/RBAC/MFA) - Automation Engine & SOAR Playbooks - Client Portal (CloudRadial-class, white-label) - Managed SOC Operations - AI Agents for IT & Security (autonomous triage, resolution, routing) ## Key Differentiators - 18 integrated modules in one platform - Multi-tenant architecture built for MSPs - AI-native: Full Auto, AI Triage, and Manual operating modes - MITRE ATT&CK framework mapping - White-label branding for client portals - PSA sync (ConnectWise Manage, Autotask, HaloPSA) - Compliance frameworks: HIPAA, PCI-DSS, SOC 2, NIST CSF, CMMC, CIS ## Industries Served Healthcare, Finance, Legal, Manufacturing, Education, Government, Retail, Real Estate, Construction, Nonprofit, Professional Services, Technology, Insurance, Hospitality, Logistics ## Service Areas Florida, New York, California, Texas, Washington D.C., Virginia, Illinois, Washington State — covering 700+ counties and thousands of cities. ## Links - Website: https://cyberalamo.com - Contact: https://cyberalamo.com/contact - Pricing: https://cyberalamo.com/pricing - Features: https://cyberalamo.com/features